Hy there,

my module sometimes displays an amount of guests which can not be on my site as the site statistics show the real visits. Somtimes ist shows 250 Guests online but perhaps ist only 8, and now its like counting the secounds up at the moment around 500 guests. Whats that for a bug!?
www.golf-4-tuning.de

Thanks!

If you compare blastchat module counts to joomla whoisonline module counts, are counts same?

Possible explanations:
If counts are same - Your visitors are behind IP proxy banks, then joomla creates multiple sessions for single visitor -> counts are increasing (if module is set to be dynamic, then each refresh creates new session for visitor like this, numbers increase even faster)

If counts are different - then there is bug in blastchat module.

Hello Peter,

well I guess the counts were the same, then it might be this ip bank problem, but how can this happen? How can be a user behind a ip bank? Is this a robot/ spider then?

Actually it looks ok again and i published the original joomla who is again so I can see it, but i am sure its the same counts.

Thanks peter for your great and fast Support!!

Regards Gerry

Joomla creates saession id based on visitor's IP (for security purposes and to identify visitor properly), IP proxy bank is in front of enduser and can change his IP on each request. If this is happenineg, Joomla creates new session id for each request.

Hello Peter,

ok, but is there any way to get rid of this problem? I mean sometimes like now the number exceeded 1300 Guestes!!!! This not a useful Modul if it displays numbers like this. But I like ist for its dynamic update. Well if there is no way I´ll go on like that.

Thanks!

I think you did not quite understand what I wrote. This is not module's problem but combination of Joomla session handling and user being behind IP proxy bank.

It can help a little bit when you adjust "Session Authentication Method:" option in Joomla configuration "Server" tab or if you turn of dynamic update of module.