Remember, it is always best practice to submit new topic if new/unrelated question/problem is being submitted.
t4uru5 wrote:
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Ok, I did the above, so I do not need to do the third part?
Correct.
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Also, when I tried to disable tooltip by entering 0 for the Tooltip Width value, the tooltip is still there in the homepage.
Read topic
module tooltip setting
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Must the user have an account in my Joomla database for me to be able to give privilege?
Yes, and that user must enter chat from your website's frontend
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Apart from the above, I previously registered an account here but it keeps saying I have got the wrong username entered. Can you please check for me and let me know how I can change change the registered account to this email isntead?
There is no BlastChat account with username "j45on". (For personal things like this it is best to contact us using "Contact us" form.)