Problem is that:
if you join your admin backend using
www.domain.com, then blastchat tries to register
www.domain.com, if you use domain.com, it uses domain.com - those two are considered two different URLs.
I hope you have a way to administer your mysql database, find table jos_blastchatc and edit row that is there, and replace 'url' field with same value that is in Configuration-Server.
To make sure that your website always uses same URL, you can implement following in your httpd.conf or .htaccess
| Code: |
############# redirect abc.com to www.abc.com ##############
# For sites running on a port other than 80
#RewriteCond %{HTTP_HOST} !^www.abc.com$ [NC]
#RewriteCond %{HTTP_HOST} !^$
#RewriteCond %{SERVER_PORT} !^80$
#RewriteRule ^/(.*) http://www.abc.com:%{SERVER_PORT}/$1 [L,R]
# And for a site running on port 80
RewriteCond %{HTTP_HOST} !^www.abc.com$ [NC]
RewriteCond %{HTTP_HOST} !=""$
RewriteRule ^(.*)$ http://www.abc.com/$1 [R=301,L]
############################################################
|
If this is something you can not do or do not know how, you can ensure that blastchat uses always same URL by:
Editing api.blastchatc.php file, adjusting function "bc_getLiveSite" - explanation on how to adjust it is right inside the file (i.e. hardcode your URL into this function as a return value).
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