chat box does not show up. it gives blank page

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chat box does not show up. it gives blank page

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TOPIC: chat box does not show up. it gives blank page

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#6589

BlastChatSupport

Admin

Posts: 2563

Re: chat box does not show up. it gives blank page 11 Months, 3 Weeks ago	Karma: 70
Follow solution here, CDATA Joomla problem

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#6588

BlastChatSupport

Admin

Posts: 2563

Re: chat box does not show up. it gives blank page 11 Months, 3 Weeks ago	Karma: 70
first you need to determine what is wrong at first place. That is why I recommended to publish chat component on page that will not load any modules, then turn on module after module to determine which one is breaking it.

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#6587

sureshHARDIYA

Fresh Boarder

Posts: 3

Re: chat box does not show up. it gives blank page 11 Months, 3 Weeks ago	Karma: 0
So, what could be the possible solution? for me.

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#6586

BlastChatSupport

Admin

Posts: 2563

Re: chat box does not show up. it gives blank page 11 Months, 3 Weeks ago	Karma: 70
Can you please place BlastChat Component on a page with all modules disables? When you call index.php?option=com_blastchatc&tmpl=component&format=raw Chat will load, which indicates there is some problem between chat code and your template code or another module code.